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This week Doug Noll joins us on the show to discuss how to De-escalate any volatile situation in just seconds. We’ll be discussing his bestselling book De-Escalate: How to Calm an Angry Person in 90 Seconds or Less.
Doug is a lawyer turned peacemaker, specializing in difficult, complex, and intractable conflicts. He’s also a second-degree black belt in Chinese kung fu and has taught tai chi for over 10 years.